The nature of work has undergone a seismic shift. The days of a physical office being the sole center of productivity are fading, replaced by a complex tapestry of hybrid models, remote teams, and digital-first processes. In this new paradigm, simply providing employees with a laptop and a suite of applications is no longer enough. Organizations are now competing on their Digital Workplace Experience (DWX)—the qualitative measure of how effectively and satisfyingly employees can work within their digital environment.